Policies

Returns and Refunds Policy

At New Dawn Merchandise, our mission is not only to provide high-quality products to our valued customers, but also to make a positive impact on the world around us. In line with this commitment, we utilize on-demand printing services to provide custom products to our purchasers. As a result, we do not accept returns or issue refunds for any purchases made through our website, thus all purchases are final.

We encourage our customers to carefully consider their selections before finalizing their order. If you have any questions or concerns about a product, we are more than happy to provide detailed information and assist you in making an informed decision. Please reach out to our dedicated customer support team, who strive to ensure that you have a satisfying and fulfilling shopping experience with us.

Non-tax Deductibility Notice

While we greatly appreciate your support and understand your willingness to contribute to causes, we want to inform you that purchases made at New Dawn Merchandise are not tax-deductible as charitable donations. As an eCommerce platform, we specialize in offering a wide range of products for sale. Although we may collaborate with charitable organizations, your purchase should not be considered a charitable contribution for tax deduction purposes.

Please be aware that any claims or misconceptions relating to tax deductions are the sole responsibility of the purchaser. We advise consulting with a tax advisor or the relevant tax authority in your jurisdiction for accurate information on tax deductions for charitable donations.

Privacy Policy

Last Updated: September 21st, 2023

At New Dawn Merchandise, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and use our services. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: When you make a purchase or create an account, we may collect your name, email address, shipping address, and payment information.

  • Non-Personal Information: We may collect non-personal information such as your browser type, IP address, and device information for analytics and website optimization.

  • Cookies: We use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may affect the functionality of our website.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process your orders, send order confirmations, and provide customer support.

  • Communication: To send you updates, newsletters, and promotional offers, with the option to unsubscribe at any time.

  • Improvement: To analyze user behavior and preferences to enhance our website and services.

  • Security: To protect against fraud, unauthorized access, and ensure the security of your information.

3. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners and service providers for the purposes of order fulfillment, marketing, and website optimization.

4. Your Choices

You have the right to:

  • Access, correct, or delete your personal information.

  • Object to the processing of your data.

  • Opt out of marketing communications.

  • Request a copy of your data.

  • Lodge a complaint with the appropriate data protection authority.

5. Security

We employ industry-standard security measures to protect your information, but no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

7. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us via our Contact page.

By using our website and services, you agree to the terms of this Privacy Policy. Your continued use of our website after any changes or revisions to this policy will constitute your acceptance of such changes.